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What is ITDM ?

ITDM is an industry specific data model for telecommunications service providers worldwide. It provides a structured, comprehensive, extensive, easy to use and extensible set of data elements that serve the needs of business users.

Continuously Updated
Covers All Areas of Telecommunications
SID Compliance
Supports Advanced Analytics

Our Core Features

TMForum

Based on TMForum SID Framework

Cost

Reduces cost of integration

Support

Supports changing business requirements

Extensible

Easily extensible and customizable

Integration

Can integrate with any telecom application

Structured

Structured data model in terms of Foundation Area and Analysis Areas

Analysis Areas

  • Account Payment & Adjustment

  • Agreement

  • Billing & Invoice

  • B-Party

  • Campaign History

  • Clickstream

  • Commission

  • Commitment

  • Contact Center

  • Cost Center

  • Customer Network Experience

  • Customer Order

  • Customer Churn

  • Data Usage & DPI

  • Debt & Collection

  • Dunning

  • Interconnect

  • Inventory

  • Market Share

  • MNP

  • Operator Settlement

  • Prepaid Recharge

  • Revenue

  • Roaming

  • Sales

  • Social Network

  • Subscription

  • Subscription Base Summary

  • Traffic

  • VAS

What is ITDM for?

  • Stores data at lowest level of granularity; detailed record of each transaction

  • Eliminates data redundancy through normalization

  • Stores data in business neutral model; eliminates need for data restructuring as the business evolves

  • Critical for advanced analytics or to find causal relationships and patterns in the data

ITDM = Solution